Customer Service
| Region/Area | Country code | Phone number CS Hotline |
|---|---|---|
| EU | AL - Albania | 00355 4 2406666 (TIA) |
| EU | AM - Armenia | 37410586688 (EVN) |
| EU | AT - Austria | 994124934728 (BAK) |
| EU | AZ - Azerbaijan | 994124934728 (BAK) |
| EU | BA - Bosnia and Herzegovina | 0038733774000 (SJJ) |
| EU | BE - Belgium | 0032 27155050 (BRU) |
| EU | BG - Bulgaria | 00359 (0) 700 17 700; 00359 2 9309400 (SOF); *3456 |
| EU | BY - Belarus | 375173981108 (MSQ) |
| EU | CH - Switzerland | 0041 848711711 (BSL) |
| EU | CU - Cuba | 537 6464 611 / 537 6464 698 |
| EU | CY - Cyprus | +357 22799000 (LCA) |
| EU | CZ - Czech Republic | 840 103 000 (Local use only) 00420 220 300 111 (CS International) |
| EU | DE - Germany | 0049 18063453001 for Domestic Express 0049 18063453003 for International Express |
| EU | DK - Denmark | 0045 70345345 (CPH) |
| EU | EE - Estonia | 3 726 808 555 |
| EU | ES - Spain | Express: 00 34 902 12 24 24 |
| EU | FI - Finland | 3 583 045 345 |
| EU | FR - France | 0033 (0)825 10 00 80 (Cash customers and Account customers) |
| EU | GB - UK | 0044 844 248 0844 (EMA) |
| EU | GE - Georgia | 995322696060 (TBS) |
| EU | GR - Greece | 0030 210 9890000 (ATH) |
| EU | HR - Croatia | 00385 1 6651 111 |
| EU | HU - Hungary | 0036 1 2454545 |
| EU | IE - Ireland | 00 353-1-890725725 (DUB) Local Lo-Cost number for use within Ireland 00 353-1-8700790 For use calling customer service outside of Ireland |
| EU | IL - Israel | 1 700 707 345 (Local TLV) 972 3 5573557 (TLV) Hermon St. Airport City, Lod. Israel |
| EU | IS - Iceland | 00354 5351122 (REK) |
| EU | IT - Italy | 199 199 345 (For calling from Italian telephone numbers only) 0039 028 247 0288 (For calling from Non-Italian telephone numbers) |
| EU | KZ - Kazakhstan | 77 272 588 588 |
| EU | KZ - Kazakhstan | 77 272 588 588 |
| EU | LT - Lithuania | 00370 52360700 (VNO) |
| EU | U - Luxembourg | 00352 350909 (LUX) |
| EU | LV - Latvia | 37 166 010 000 |
| EU | MD - Modlova | 37322605518 (KIV) |
| EU | ME - Montenegro | 00382 20 633971 (TGD) |
| EU | MK - Macedonia | 389215333 |
| EU | MT - Malta | 00356 21800148 (MLA) |
| EU | NL - Netherlands | 880 552 000 |
| EU | NO - Norway | +47 21 00 22 00 CS / 0047 66 92 80 00 Reception (OSL) +47 928 87 596 Off-hour service, 17-23 weekdays, 08-16 weekends outside of normal opening hours. (Only for critical, time sensitive matters.) |
| EU | PL - Poland | DHL Express 0048 426345 100; DHL Parcel (Domestic) 0048 426345 345 |
| EU | PT - Portugal | 00351 211127207 (LIS) |
| EU | RO - Romania | 0040 212221777 (BUH) |
| EU | RS - Serbia | 00381 11 3105500 (BEG) |
| EU | RU - Russia | +7 495 9561000 (MOW) |
| EU | SE - Sweden | 46 771 400 345 |
| EU | SI - Slovenia | 00386 1 588 78 00 ( LJU ) |
| EU | SK - Slovakia | 00421 2 48 229 229 intl (BTS) 18 811 local (BTS) |
| EU | TJ - Tajikistan | 992372221999 (DYU) |
| EU | TR - Turkey | -4440162 |
| EU | UA - Ukraine | 0038 044 490 26 00 (IEV) |
| EU | UZ - Uzbekistan | 998711205525 (TAS) |